Terms & Conditions

Last Updated: September 16, 2026

These Terms & Conditions govern your use of the East Coast Granite & Tile website, services, forms, communications, and related interactions with East Coast Granite & Tile.

By using our website, submitting a form, requesting an estimate, scheduling an appointment, or otherwise interacting with East Coast Granite & Tile, you agree to these Terms & Conditions.

Eligibility

You must be at least 18 years old or otherwise have the legal capacity to enter into agreements to use our services or submit requests for estimates or services.

If you are using our website or services on behalf of another person, company, or organization, you represent that you have authority to act on their behalf.

Services

East Coast Granite & Tile provides stone countertop fabrication, installation, consultation, and related services, including granite and quartz countertop services.

Information provided through our website is for general informational purposes and may be updated or changed at any time.

Estimates and Project Information

Any estimate, quote, timeline, promotion, product availability, or project information provided through our website, phone, email, text message, or other communication is subject to confirmation.

Final pricing and project details may depend on measurements, material selection, project scope, installation requirements, site conditions, availability, and other relevant factors.

Submitting an estimate request does not create a binding contract or obligation to purchase any product or service.

Communications

When you provide contact information to East Coast Granite & Tile, we may contact you regarding your inquiry, estimate, appointment, project, customer service request, or other business-related matter using the communication methods you select or authorize.

Consent to receive marketing communications is not required to purchase any goods or services.

SMS Text Messaging Program

Program Name: East Coast Granite & Tile SMS Program

Program Description: If you voluntarily opt in to receive SMS or text messages from East Coast Granite & Tile, you may receive messages regarding:

• Estimate requests
• Appointment scheduling
• Appointment reminders
• Project updates
• Customer service
• Follow-up communications
• Product and service information
• Promotions and special offers when applicable marketing consent has been provided

Message Frequency

Message frequency varies depending on your interactions with East Coast Granite & Tile and the services or communications you request.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless plan.

Opt-Out

You may opt out of SMS messages at any time by replying STOP.

After replying STOP, you may receive a confirmation message confirming your unsubscribe request.

After opting out, you will no longer receive SMS messages from East Coast Granite & Tile unless you later provide consent to opt in again.

Help and Customer Support

For assistance with our SMS program, reply HELP to any message.

You may also contact us at:

Phone: (417) 873-9111
Email: info@eastcoastgranitespringfield.com

Consent

By voluntarily opting in to the East Coast Granite & Tile SMS Program, you consent to receive text messages at the mobile phone number you provide.

Consent to receive marketing or promotional SMS messages is not a condition of purchasing any goods or services.

SMS consent must be provided voluntarily and may be withdrawn at any time by replying STOP.

Mobile Information and SMS Consent

East Coast Granite & Tile does not sell, rent, share, transfer, or provide mobile phone numbers, SMS opt-in information, or messaging consent to third parties, affiliates, or lead generators for their own marketing or promotional purposes.

SMS opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

Service providers may process information solely as necessary to provide services on behalf of East Coast Granite & Tile. They may not use SMS opt-in information or messaging consent for their own marketing purposes.

Carriers and Message Delivery

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery may be affected by your wireless carrier, network availability, device, service interruptions, or other circumstances outside the control of East Coast Granite & Tile.

Supported Carriers

Participation in the SMS program is subject to availability through your wireless carrier. Not all mobile devices or carriers may support all messaging features.

Privacy

Your privacy is important to us.

Information collected through our website and SMS program is handled according to our Privacy Policy.

Please review the Privacy Policy for additional information about how East Coast Granite & Tile collects, uses, protects, and discloses personal information.

Website Use

You agree to use the East Coast Granite & Tile website only for lawful purposes.

You may not:

• Attempt to gain unauthorized access to the website, systems, accounts, or data
• Interfere with website operation or security
• Introduce malicious software or code
• Use the website in violation of applicable laws
• Use website content for unlawful or unauthorized commercial purposes

Intellectual Property

Unless otherwise stated, website content including text, graphics, branding, logos, photographs, images, designs, and other materials belongs to East Coast Granite & Tile or is used with permission.

Website content may not be copied, reproduced, distributed, modified, or used for commercial purposes without appropriate authorization.

Third-Party Services

East Coast Granite & Tile may use third-party service providers to support website hosting, communications, customer relationship management, scheduling, analytics, payments, and other business operations.

Third-party services may be subject to their own terms and privacy policies.

East Coast Granite & Tile is not responsible for the independent policies, availability, or practices of third-party websites or services.

Promotions and Offers

Promotions, discounts, special offers, and advertised pricing may be subject to additional restrictions, eligibility requirements, availability, expiration dates, material limitations, or other conditions.

Specific promotional terms provided with an offer will apply to that promotion.

Limitation of Liability

To the extent permitted by applicable law, East Coast Granite & Tile will not be liable for indirect, incidental, consequential, special, or punitive damages resulting from the use of our website, communications, or services.

Nothing in these Terms & Conditions limits any rights or liabilities that cannot legally be limited or excluded.

Disclaimer

We make reasonable efforts to ensure information presented on our website is accurate. However, we do not guarantee that website information, product descriptions, pricing, availability, images, or other content will always be complete, current, or error-free.

Actual stone colors, patterns, and appearance may vary from photographs or digital representations.

Changes to These Terms

East Coast Granite & Tile may update these Terms & Conditions periodically.

Any updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website or services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

Governing Law

These Terms & Conditions are governed by applicable laws of the United States and the State of Missouri, without regard to conflict-of-law principles.

Contact Us

If you have questions regarding these Terms & Conditions, the SMS program, or our services, contact:

East Coast Granite & Tile
Springfield, Missouri
Phone: (417) 873-9111
Email: info@eastcoastgranitespringfield.com
Website: www.eastcoastgranitespringfield.com